<\/span>This is a recurring client and you want the transaction to be linked to the client<\/strong><\/div>
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- When a prepayment is received from the client, record it under receipts <\/strong>(Operations -> Receipts). It doesn’t matter whether you enter it manually<\/a> or import it via bank import<\/a>.<\/li>\n
- The refund<\/strong> to the client must also be added under receipts.<\/strong> It cannot be done through bank import and must be entered manually. Select the client and the correct bank account (if there are multiple), enter the refund date, and record the refunded amount with a minus sign.<\/strong><\/li>\n<\/ul>\n
Now you have both a positive and a negative receipt, which need to be cleared from the sales ledger.<\/p>\n
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- If an invoice has been issued to the client within the same financial year, you can link both receipts to that invoice. If the invoice is already marked as paid, first remove the original linked receipt from the invoice. You can do this by clicking the chain link icon in the “Receipts<\/strong>” section of the invoice view. Once the original receipt is removed, you can re-link the receipts by choosing Mark as paid<\/strong> from the Actions<\/strong> menu, then link the negative receipt (1<\/strong>), the positive receipt (2<\/strong>), and finally the correct payment (3<\/strong>) to the invoice.<\/li>\n<\/ul>\n
- The refund<\/strong> to the client must also be added under receipts.<\/strong> It cannot be done through bank import and must be entered manually. Select the client and the correct bank account (if there are multiple), enter the refund date, and record the refunded amount with a minus sign.<\/strong><\/li>\n<\/ul>\n
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