{"id":5798,"date":"2024-10-11T09:29:59","date_gmt":"2024-10-11T06:29:59","guid":{"rendered":"http:\/\/support.simplbooks.ee\/en\/?post_type=ht_kb&#038;p=5798"},"modified":"2025-09-17T15:41:05","modified_gmt":"2025-09-17T12:41:05","slug":"creating-credit-note","status":"publish","type":"ht_kb","link":"https:\/\/support.simplbooks.ee\/en\/kasutusjuhendid\/creating-credit-note\/","title":{"rendered":"Creating a credit note (services, not inventory items)"},"content":{"rendered":"<p>Creating a credit invoice for a <strong>purchase invoice<\/strong> and a <strong>sales invoice<\/strong> follows the same principle. Here, we will demonstrate the crediting process using a sales invoice as an example.<\/p>\n<div class=\"su-note\"  style=\"border-color:#b2e5b2;border-radius:2px;-moz-border-radius:2px;-webkit-border-radius:2px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#CCFFCC;border-color:#ffffff;color:#333333;border-radius:2px;-moz-border-radius:2px;-webkit-border-radius:2px;\"> Go to the menu <strong>Operations -&gt; Sales invoices<\/strong> and locate the invoice for which you need to<strong> create a credit<\/strong>.<\/div><\/div>\nOnce you have found the correct invoice, click on the line to open it and select &#8220;<strong>Create credit invoice<\/strong>&#8221; from the <strong>Actions<\/strong> button.<\/p>\n<p><a href=\"http:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21825\" src=\"http:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup.png\" alt=\"\" width=\"1441\" height=\"329\" srcset=\"https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup.png 1441w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-300x68.png 300w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-768x175.png 768w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-1024x234.png 1024w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-50x11.png 50w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-920x210.png 920w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-600x137.png 600w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/01_Kreeditarve-koostamine-teenused-mitte-laokaup-320x73.png 320w\" sizes=\"auto, (max-width: 1441px) 100vw, 1441px\" \/><\/a><\/p>\n<p><strong>By default, the credit invoice is generated identically to the sales invoice.<\/strong> For partial crediting, adjust the quantity or amount (remember that the amount must be negative). Save by clicking the &#8220;<strong>Save credit invoice<\/strong>&#8221; button.<\/p>\n<p><a href=\"http:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21832\" src=\"http:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup.png\" alt=\"\" width=\"1079\" height=\"732\" srcset=\"https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup.png 1079w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-300x204.png 300w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-768x521.png 768w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-1024x695.png 1024w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-50x34.png 50w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-920x624.png 920w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-600x407.png 600w, https:\/\/support.simplbooks.ee\/ee\/wp-content\/uploads\/2018\/05\/02_Kreeditarve-koostamine-teenused-mitte-laokaup-320x217.png 320w\" sizes=\"auto, (max-width: 1079px) 100vw, 1079px\" \/><\/a><\/p>\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"d1010b75-699c-4027-9697-9890c28a435a\" data-message-model-slug=\"gpt-4o-mini\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p><strong><span class=\"su-label su-label-type-warning\">Advice<\/span><\/strong> Instructions on how to perform a settlement between a sales invoice and the corresponding credit invoice can be found here: <a href=\"https:\/\/support.simplbooks.ee\/en\/kasutusjuhendid\/marking-credit-invoice-as-paid\/\" target=\"_blank\" rel=\"noopener\">Marking a credit note as paid<\/a>.<\/p>\n<p><em>If you have any further questions, please write to us\u00a0<a href=\"mailto:support@simplbooks.ee\">support@simplbooks.ee.<\/a><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":426,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht_kb_category":[1073],"ht_kb_tag":[557,556,558],"class_list":["post-5798","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-credit-invoices-sales-and-purchases","ht_kb_tag-credit-invoice","ht_kb_tag-invoice","ht_kb_tag-operations"],"_links":{"self":[{"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb\/5798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/users\/426"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/comments?post=5798"}],"version-history":[{"count":9,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb\/5798\/revisions"}],"predecessor-version":[{"id":27555,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb\/5798\/revisions\/27555"}],"wp:attachment":[{"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/media?parent=5798"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb_category?post=5798"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.simplbooks.ee\/en\/wp-json\/wp\/v2\/ht_kb_tag?post=5798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}